BIHARIS, MUSLIMS NEED NOT APPLY
Raj Thackeray’s anti-Bhaiya virus seems to be spreading. A BPOs in Noida has reportedly told the HR firm doing its hiring that “candidates from Bihar, UP and those who are Muslims are ineligible”.
This sort of discrimination in BPOs may have come out in the open in this particular case, but the virus has invaded the industry. People from these states admit to even hiding their origins to escape discrimination.
Even the HR firm was surprised by the pre-condition set by the BPO. “Though we were surprised, the BPO organisation, Netambit, explained that people from UP and Bihar have a problem with their diction, especially with words like insurance where the ‘sh’ sound is pronounced as ‘s’,” said Nadeem Faruqi, director, Connect Global, the HR firm. He was unable to get any logical explanation as to why Muslims were also excluded.
Uma, the HR head for Netambit, said, “We do not prefer people from UP and Bihar because of their strong mother tongue influence.” However, she added that the HR firm was trying to malign them. “It is not at all true that we’ve said they are ineligible. In fact, we also do not prefer candidates from the North-East. Even they have a very strong mother tongue influence.”
But Faruqi was firm. “Why should I want to malign them? For me, this is my business. We have been getting them candidates for the past three months. We have been verbally instructed that they don’t want candidates from UP and Bihar. They also do not want Muslims. I myself am a Muslim, but we didn’t probe much because for us this is business. They are our clients, they have specific needs, we service those needs,” he said.
While this one instance has come out in the open, there are many instances where such discrimination remains undetected.
Keith Rowe, director, HR Solutions, another consultancy, confirmed this. He said, “This kind of pre-conditioning exists in both big and small BPOs. We had many clients telling us categorically that they did not want candidates from a particular state, belonging to a particular caste or creed. In fact, this caste system works in another way in this sector. Looks and gender can also be qualifiers or disqualifiers. We also get requests for good looking.
News Source : Samachar
This sort of discrimination in BPOs may have come out in the open in this particular case, but the virus has invaded the industry. People from these states admit to even hiding their origins to escape discrimination.
Even the HR firm was surprised by the pre-condition set by the BPO. “Though we were surprised, the BPO organisation, Netambit, explained that people from UP and Bihar have a problem with their diction, especially with words like insurance where the ‘sh’ sound is pronounced as ‘s’,” said Nadeem Faruqi, director, Connect Global, the HR firm. He was unable to get any logical explanation as to why Muslims were also excluded.
Uma, the HR head for Netambit, said, “We do not prefer people from UP and Bihar because of their strong mother tongue influence.” However, she added that the HR firm was trying to malign them. “It is not at all true that we’ve said they are ineligible. In fact, we also do not prefer candidates from the North-East. Even they have a very strong mother tongue influence.”
But Faruqi was firm. “Why should I want to malign them? For me, this is my business. We have been getting them candidates for the past three months. We have been verbally instructed that they don’t want candidates from UP and Bihar. They also do not want Muslims. I myself am a Muslim, but we didn’t probe much because for us this is business. They are our clients, they have specific needs, we service those needs,” he said.
While this one instance has come out in the open, there are many instances where such discrimination remains undetected.
Keith Rowe, director, HR Solutions, another consultancy, confirmed this. He said, “This kind of pre-conditioning exists in both big and small BPOs. We had many clients telling us categorically that they did not want candidates from a particular state, belonging to a particular caste or creed. In fact, this caste system works in another way in this sector. Looks and gender can also be qualifiers or disqualifiers. We also get requests for good looking.
News Source : Samachar
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